Overview
This website is operated by Aldrei. Throughout the site, the terms “we”, “us”, and “our” refer to Aldrei. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read them carefully before accessing or using our website. If you do not agree, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least 18 years of age or have permission from a parent or guardian to make purchases on this site.
You agree not to use our products for any unlawful or unauthorised purpose, and not to violate any laws in your jurisdiction (including copyright laws).
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
All payment information is processed securely through Shopify’s encrypted payment system. We do not store or have access to your full payment details.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
Product descriptions and pricing are subject to change without notice. While we make every effort to display our products accurately, slight variations in colour or finish may occur.
4. Modifications to Prices and Products
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue a product at any time without prior notice. We are not liable for any modification, price change, suspension, or discontinuation.
5. Orders and Billing
We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
You agree to provide current, complete, and accurate purchase and account information for all orders made on our store.
6. Shipping
All orders are processed within 1–2 business days after receiving your order confirmation email.
Delivery times may vary depending on your location. We are not responsible for delays once the order has been handed to the carrier.
Please refer to our Shipping Policy for further details.
7. Returns
We accept returns and exchanges within 30 days of delivery.
Customers are responsible for return shipping costs. Items must be unused and in original condition with packaging intact.
Please refer to our Returns Policy for more information.
8. Third-Party Tools and Links
We may provide access to third-party tools or links (such as payment gateways or logistics platforms) over which we have no control. You acknowledge that we provide access to these tools “as is” and are not liable for their operation or outcomes.
9. Personal Information
Your submission of personal information through the store is governed by our
Privacy Policy.
10. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or update information at any time without prior notice.
11. Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our site will be uninterrupted, timely, or error-free.
Our products are provided “as is” and “as available” for your personal use without any express or implied warranties, except as required under Australian Consumer Law.
In no case shall Aldrei, our directors, employees, or affiliates be liable for any injury, loss, or damage arising from your use of our products or website.
12. Indemnification
You agree to indemnify and hold harmless Aldrei and our affiliates from any claim or demand made by a third party due to your breach of these Terms or violation of any law or third-party rights.
13. Governing Law
These Terms of Service and any separate agreements under which we provide you products shall be governed by and construed in accordance with the laws of New South Wales, Australia.
14. Contact Information
Questions about the Terms of Service should be sent to us at
📩 support@aldrei.com
